large hair clip in shiny green

shipping costs

After receipt of payment, we will send your products to you as quickly as possible. We currently ship to Germany and Austria.

• Germany : Shipping within Germany costs a flat rate of EUR 4.90. Shipping is free for orders over EUR 50. Delivery time is 1-3 working days and we ship with DHL GoGreen and shipment tracking.

• Austria : Standard shipping to Austria is currently 10.90 EUR. Delivery time is 3-5 working days with DHL and tracking.

• Shipping to Switzerland: We do not offer direct shipping to Switzerland. However, you can use the " My Purchase " service. For orders over 50 EUR, shipping to " My Purchase " is free, so you save double shipping costs.

Processing and shipping time:

After receipt of payment, your order will be lovingly packaged by me and my small team as quickly as possible and sent via DHL as a parcel or package. The processing time is usually 3-5 working days.

During promotional periods, delivery times may be longer; please note the information in the header. If you have a particularly urgent order, please leave a note with your order or send me an email to: hallo@walnutandcherry.com

Note about your address:

Please provide your complete and correct delivery address during the order process. If the package cannot be delivered due to incorrect address information and is returned to us by DHL, we reserve the right to charge you again for the shipping costs plus the costs that DHL charges us.

Return:

Would you like to return a product because you don't like it? That's no problem, you have a 14-day right of withdrawal after receiving your products and can return items to us without giving any reason. Please read our cancellation policy and inform us of your cancellation by email.

Please send your products back to us in the original box and insured:

Please note that we do not cover the costs of return shipping.
You can find further information in our cancellation policy.

walnut&cherry
Contact person: Julia Hofmann
Address: Bernsteinstrasse 20, 76332 Bad Herrenalb, Germany
Email: hello@walnutandcherry.com