• Each Jesmonite product is unique because it is handmade.
• The clay is poured into a silicone mold and dried, sanded and then polished and sealed.
• Small air bubbles and holes as well as different color patterns/irregularities in the color cannot be prevented during the manufacturing process and give the objects their unique appearance.
• The material is not shatterproof and may chip or break if dropped.
• The material is not waterproof.

If there are stains on your Jesmonite products, I recommend that you clean them immediately with a microfiber cloth. Please note that the objects are not suitable for the dishwasher or microwave. Any contact with liquids should be avoided.

Shipping & Delivery at walnut & cherry

Once payment is received, we will ship your order as quickly as possible. We currently ship to Germany, Austria, Italy, Belgium, and the Netherlands – reliably, climate-friendly, and with tracking.

Shipping within Germany

Shipping within Germany costs a flat rate of €4.90. Shipping is free for orders over €50. Delivery typically takes 1–3 business days.
We ship with DHL GoGreen and offer tracking for every order.

Shipping to Austria, Italy, Belgium & Holland

Standard shipping to these countries is €10.90.
Delivery time is between 2-8 working days – also with DHL and tracking.

Shipping to Switzerland

We do not currently offer direct shipping to Switzerland.
However, you can use the " MeinEinkauf.ch " service to receive your order easily and affordably. Shipping to MeinEinkauf.ch is free for orders over €50, saving you double the shipping costs.

Processing & shipping time

After receiving your payment, I will package and ship your order with great care and attention. Processing time is 3–5 business days, after which your package will be shipped via DHL as a registered parcel or parcel.

During promotional periods (e.g., Christmas or sales), shipping times may be slightly longer – you can find current information in the header of the page.
If you have an urgent order, please leave a note in your shopping cart or email me at hallo@walnutandcherry.com.

Important note on the delivery address

Please make sure to provide your complete and correct delivery address during the ordering process.
If a package cannot be delivered due to incorrect address information and is returned to us, we reserve the right to charge additional shipping costs.

Returns & Cancellations

If you don't like a product, you can return it within 14 days of receipt without giving any reason. Please inform us of your cancellation in advance by email and read our cancellation policy.

Please send the items in the original box and insured to:

walnut & cherry
Julia Hofmann
Bernsteinstraße 20
76332 Bad Herrenalb

Please note: Unfortunately, we cannot cover the costs of return shipping.
You can find further information in our cancellation policy.

walnut&cherry
Contact person: Julia Hofmann
Address: Bernsteinstrasse 20, 76332 Bad Herrenalb, Germany
Email: hello@walnutandcherry.com